1-800-baskets Sucks Customer Reviews and Feedback

From Everything.Sucks

1-800-Flowers.com, Inc. is a floral and gourmet foods gift retailer and distribution company in the United States. It was one of the first retailers to use a 24/7 toll-free telephone number, then the Internet, and then conversational commerce via chat/chatbots for direct sales to consumers.

An unhappy customer expressed his grievances on social media, he said " It has relatively high price for average quality. Mostly provides own offerings instead of name brands. Ordering process difficult to navigate and the glue holding the basket items together a little difficult to remove. The service charge was 30% of the price of the flowers which is very deceiving and not a good experience."

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